Privacy policy

Last updated: 7 March 2026

1. Our commitment

Markster (ABN 14 634 313 205) is committed to handling personal information responsibly. This privacy policy explains how we collect, use, store and disclose personal information through our website and services.

This policy is intended to describe our information-handling practices. It should not be taken as a representation that any particular privacy law applies to us in all circumstances.

2. Information we collect

We may collect personal information that you provide directly to us, information generated through your use of our website and forms, and information from service providers that help us operate our website and services.

We also use Google Analytics to collect anonymised usage data about how visitors interact with our website, such as pages visited and time on site. This data is used to improve our website and does not personally identify you.

3. How we use your information

We may use personal information to provide services, respond to enquiries, process payments, maintain records, improve our website and services, send service-related communications, and send marketing communications where you have asked to receive them or where otherwise permitted.

4. How we share your information

We may disclose personal information to third-party service providers that help us operate our business, including website hosting, analytics, payments, email delivery, customer database, file storage and related technology providers. Some of those providers may store or process data outside Australia. These providers include Google (analytics), Stripe (payments), and Sentry (error monitoring).

5. Access, correction and marketing

If you would like to access or correct personal information we hold about you, or ask us to stop sending you marketing communications, please contact us at hello@markster.com.au.

6. Complaints

If you have a privacy concern or complaint, please contact us first and we will respond within a reasonable time.